Privacy Policy

1. Who we are

The Cook is a Mac utility distributed through trythecook.com. For privacy questions, you can contact us at support@trythecook.com.

2. Information we collect

We may collect the following categories of information:

• Contact information you provide, such as your name and email address.
• Order and license information needed to process purchases and deliver access.
• Technical usage information such as browser type, device type, referring pages, and page interactions on our website.
• Support communications and attachments you choose to send to us.
• Analytics data if analytics tools are enabled on the website.

3. Information we do not intentionally collect from the app

The Cook is designed as a local utility. We do not intentionally collect the contents of your screen, private files, PIN values, Touch ID data, terminal content, agent output, or background task content through the website.

4. How we use information

We use information to:

• Operate the website and deliver downloads, licenses, and updates.
• Process payments and maintain transaction records.
• Respond to support requests and improve product reliability.
• Monitor website performance, traffic, and marketing effectiveness.
• Comply with legal obligations and protect our rights.

5. Legal basis and consent

Where applicable, we process information based on your consent, our need to perform a contract with you, our legitimate business interests, and compliance with legal obligations.

6. Analytics and cookies

We may use analytics technologies, including Google Analytics, to understand how visitors use trythecook.com. These tools may use cookies or similar technologies. You can control cookies through your browser settings.

7. Payments and service providers

We may use third-party providers for payments, licensing, analytics, hosting, customer support, and email delivery. These providers process information on our behalf or as independent controllers according to their own terms and policies.

8. Data sharing

We do not sell personal information. We may share information:

• With service providers who help us operate the business.
• When required by law, regulation, court order, or legal process.
• To enforce our agreements, detect fraud, or protect users and the public.
• As part of a merger, acquisition, financing, or sale of assets.

9. International transfers

Your information may be processed in countries other than your own, depending on where our providers operate. We aim to use reasonable safeguards for these transfers.

10. Retention

We retain information for as long as reasonably necessary to provide the service, meet legal and accounting obligations, resolve disputes, and enforce agreements.

11. Security

We use reasonable administrative, technical, and organizational safeguards to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

12. Your rights

Depending on your location and applicable law, you may have rights to access, correct, delete, restrict, object to, or request a copy of your personal data. To exercise these rights, contact us at support@trythecook.com.

13. Children's privacy

The Cook is not directed to children, and we do not knowingly collect personal information from children.

14. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will be posted on this page with the updated effective date.